Contact Us


Feel free to contact us at:

+6012 710 0313
JezRipe Sdn Bhd
Whatsapp or SMS us and we'll get back to you as soon as possible.
(Our working hours are between 10am and 8pm)
jezripe@aqv.com.my

Our outlet address is:
Zugar Sdn Bhd, IDCC Selayang, Jalan PS 8, Prima Selayang, 68100 Batu Caves, Selangor, Malaysia

 

RETURN/REFUND POLICY

We do not allow returns or refunds of any of our products. If you have any issues with the product you have received, please contact us at jezripe@aqv.com.my or Whatsapp us at +6012 710 0313 within the day (24 hours from delivery time) you received your order. In your email/message please include your receipt/invoice and photos of the products you have issues with. We will investigate into your issue and deal with each issue on a case by case basis.

DELIVERY POLICY

Deliveries will only be made to customers within a 20km radius from our headquarters (Zugar Sdn Bhd, Jalan PS 8, Prima Selayang, Batu Caves, Selangor, Malaysia). We reserve the right to reject any orders. Last order for same day delivery is at 5pm MYT. Last order for next day delivery is at 8pm MYT. All delivery charges depend on our delivery partner. We make no profit from delivery fees. For all lost deliveries, please contact us for a case by case resolution.

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